bg336 Terms and Conditions

By using the bg336 platform ("Platform", "Service", "we"), you ("user", "member") agree to abide by these terms and conditions and our Privacy Policy. These terms are drawn up in accordance with Bangladeshi law and are legally binding on both parties.

bg336 reserves the right to modify these terms partially or in full at any time. We will publish any changes on our website before they take effect. Continued use of the platform after the updated terms are published will be considered acceptance of those changes.

• This agreement has been prepared in both English and Bengali; in the event of any dispute, the Bengali version shall prevail.
• If any provision of any section is found to be invalid or unenforceable, the remaining terms will continue to be in effect.
• bg336 is an entertainment platform — it does not provide financial investment advice.

Age Requirement

To register on and use the services of the bg336 platform, you must be 21 (twenty-one) years of age or older. Use of this platform by minors is strictly prohibited.

You must confirm your correct age when opening an account. We may request official documents such as a national ID card or passport to verify your age. Providing false information will result in immediate account termination and all deposits and winnings may be forfeited.

Geographic Eligibility

This platform is designed specifically for residents of Bangladesh. Users must confirm that participating in online gaming is lawful from their location. It is entirely the user's responsibility to comply with the laws of their own country.

Registration Requirements

• Each individual may open only one account. If a person is found to have multiple accounts, all accounts will be closed.
• At the time of registration, you must provide accurate, complete and up-to-date information — including your name, date of birth, mobile number and payment details.
• You are solely responsible for keeping your password confidential. Report any unauthorized access to the support team immediately.
• Transferring or selling your account to any other person is strictly prohibited.

Identity Verification (KYC)

bg336 may initiate an identity verification process at any time if required. You may be asked to submit a copy of your national ID card, passport or driving license, along with proof of address (such as a utility bill).

Withdrawals may be on hold until KYC verification is complete. This is an essential step for user security and financial protection.

Deposits

The following mobile banking methods are accepted for financial transactions on bg336:

• bKash
• Nagad
• Rocket
• Upay

The minimum deposit amount for each method is ৳500 (five hundred taka). Deposited funds will only be returned via the same method used to make the deposit.

Withdrawals

• The minimum withdrawal amount is ৳1,000 (one thousand taka).
• Withdrawal requests are generally processed within 1 hour.
• Active bonus wagering requirements must be met before making a withdrawal.
• bg336 reserves the right to place any suspicious withdrawal request on hold pending verification.
• The withdrawal process may be delayed if identity verification (KYC) has not been completed.

Transaction Responsibility

It is the user's responsibility to provide correct payment details at the time of a transaction. bg336 will not be held responsible for funds lost due to incorrect information. If excess funds are credited due to a technical error, returning them is mandatory.

Welcome Bonus

A 120% bonus of up to ৳8,000 is given on your first deposit at bg336. The following terms apply to claiming this bonus:

• Bonus wagering requirement: 20 times (20x) — meaning the bonus amount must be wagered 20 times before it can be withdrawn.
• A specific time limit for completing the wagering requirement may apply.
• If multiple accounts or fraudulent means are used to claim a bonus, the account will be terminated.
• bg336 reserves the right to modify or cancel any promotion.

VIP Program and Cashback

The bg336 VIP program has four tiers, each offering different cashback benefits:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback

Advancement to a VIP tier depends on your activity and loyalty. Cashback amounts are added to your account on a weekly basis.

Other Bonus Terms

• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirements have been met.
• While one promotion is active, another promotion generally does not apply — unless specifically stated otherwise.
• In the event of any dispute over promotional terms, bg336's decision will be considered final.

General Gaming Rules

• The outcome of all games on bg336 is fair and determined using Random Number Generator (RNG) technology.
• If a technical issue occurs during a gaming session, that session may be considered void and the wager amount will be refunded.
• Once a game round has started, bets cannot be cancelled.
• The rules and payout structure of each game can be seen in the game's interface.
• In the case of cricket betting or sports betting, if a match is cancelled, a refund policy for the wagered amount will apply.

Technical Disruptions

If a game is interrupted due to a lost internet connection, power outage or any other technical reason, bg336 will make every effort to find the best resolution. However, bg336 is not liable for losses caused by such external factors. For any technical issues, please contact 24/7 live chat support.

• Opening multiple accounts or using another person's account.
• Exploiting the system to gain unfair advantages from bonuses or promotions (bonus abuse).
• Using this platform for money laundering or any other illegal financial activity.
• Attempting to manipulate the platform's software or games (hacking, use of bots, automation).
• Colluding fraudulently with other members to influence game outcomes.
• Using a false identity or forged documents.
• Attempting harmful attacks on the platform's infrastructure.
• Harassing other users or engaging in offensive conduct.

Account Suspension

bg336 may temporarily suspend an account in the following circumstances:

• During an identity or age verification process.
• During an investigation into suspicious activity or financial transactions.
• At the user's own request (under self-exclusion or responsible gaming).
• During a technical issue or security review.

Account Termination

In the event of a serious breach of the terms, particularly involvement in fraud, money laundering or prohibited activities, the account will be permanently terminated. The balance may be forfeited in such cases.

Users may also request account closure at any time through the support team. In such cases, any valid balance will be returned.

bg336 places the highest importance on the privacy of users' personal information. We keep all data secure using SSL encryption technology. To learn more about how your personal information is collected, stored and used, please read our Privacy Policy.

• Your personal information is not sold to third parties.
• Your information is not shared except where required by law.
• You have the right to request access to, correction of, or deletion of your account data.
• In accordance with our cookie policy, we use cookies to improve website functionality.

As an entertainment platform, bg336 is not liable for the following:

• Losses caused by external technical issues (internet outages, power problems).
• Financial losses arising from the user's own mistakes or negligence.
• Issues caused by disruptions to third-party services (payment gateways).
• Service interruptions due to circumstances beyond our control (force majeure).

Gaming is an entertainment activity — it is not a solution to financial problems. If you are experiencing financial losses, please visit our Responsible Gaming section.

bg336 reserves the right to partially or fully change, modify, or update these terms and conditions at any time. Updated terms will be published on this page and will take effect from the date of publication.

• For significant changes, we will try to notify users via their registered email or SMS.
• Continued use of the platform after updated terms have been published will be considered acceptance of the new terms.
• If you do not agree with the new terms, you may request to close your account.

We therefore recommend visiting this page regularly to stay informed about the latest terms and conditions.

If you have any questions or complaints regarding these terms and conditions, please contact us:

• Live Chat: Support is available in Bengali 24 hours a day, 7 days a week.
• Email: [email protected]

Our support team is always ready to answer any of your questions and resolve any issues. For more information, please visit our FAQ section.